Shipping and Returns Policy
Thank you for considering our products for your needs. Below, we detail our shipping and returns policies in Spain. These are general and applicable to a wide range of products, including clothing, technology, and more.
Please note that certain product categories may have additional specific policies, so we recommend reviewing the detailed information provided for each particular product.
Shipping
1. Order Confirmation
After placing your order, you will receive a confirmation email with the purchase details, including the product description, quantity, and shipping address.
Physical products will be shipped to the address provided during the checkout process, while digital products may be available for immediate download or sent via email.
2. Shipping Time
Shipping time may vary depending on the location and product availability. We will provide you with an estimated delivery time during the checkout process.
For digital products, delivery will be immediate or according to the instructions provided in the order confirmation.
3. Shipping Costs
Shipping costs may vary depending on the selected shipping method and the delivery location.
We will inform you of the applicable shipping costs during the checkout process.
Returns
1. Return Policy
We accept product returns within a specified period, generally 30 days from the date of delivery, subject to our return policies.
Products must be returned in their original condition, unused, and with all original tags and packaging intact to be eligible for a refund or exchange.
2. Return Process
To initiate the return process, please contact us through the channels indicated below. We will provide you with detailed instructions on how to proceed with the return.
Once the returned product is received, we will carry out an inspection to verify its condition and proceed with the refund or exchange as applicable and in accordance with our policies.
Customer Support
For additional assistance or specific inquiries regarding product shipping and returns, please feel free to contact us:
Phone Support
📞 +34 671 783 173
Email Support
✉️ Customer Service: adominguez@ttdo.tech
Our customer service team is here to help you at any time.
Thank you for choosing our products!